Say what happened. Not who someone is.

A review describes a ride. It does not label a person. This is the short version; the Community Guidelines are the full text.

1. Review a ride you took. One ride, one review, within 90 days. Not a vehicle you own or drive.
2. Describe conduct. How it was driven, how you were spoken to, whether it arrived. Leave conclusions to the reader.
3. Keep personal details out. No names, phone numbers, addresses or ID numbers.
4. Be honest. Only what you experienced. No second accounts, no pushing a score up or down.
5. Be respectful. No threats, no harassment. Slurs are held until a moderator decides.
6. No spam. No links, no advertising, no repeats.

If you are in danger, call 112. knowyourRide is not an emergency service and does not contact anyone for you.

If a review is about you or your vehicle

You do not need an account. Write to our Grievance Officer with the registration number and what is wrong. We acknowledge every complaint within 72 hours. The address and the full process are on Grievance redressal.

How the rules are enforced

The Content Policy says what is held, what is removed, and how to appeal.