knowyourRideStuck? Write to us.
Email: Address to be published before launch
A person replies within two working days.
Common questions
The sign-in code did not arrive
Codes are sent by SMS to Indian mobile numbers. Wait 60 seconds, check the number, and ask for a new code. If it still fails, write to us with the time you tried.
Why can I not see my review in the feed?
You can always see your own review. Other riders see it once a ride in that vehicle is proven. Attaching your ride screenshot is the fastest way. How verification works.
How do I report a review or block someone?
Open the menu on any review or reply and choose Report or Block. Reports go to our moderators. A blocked person's posts no longer appear for you.
How do I delete my account?
In the app: Settings, then Delete account, then confirm. You have seven days to change your mind. You can also delete it from the web without the app.
Something published about you
If a review is about you or your vehicle, or you have a complaint about your personal data, use Grievance redressal. You do not need an account.
If you are in danger, call 112. knowyourRide is not an emergency service.